F.A.Q. and Help Center
Find answers to order, shipping, and account questions. Please contact our team with any questions you can't find the answer to here.
Order Management
- Discounts and Promotion Terms
- Is there a minimum or maximum order quantity for FBY?
- How do I view my order(s) in my account?
- How can I make a change to my order?
- My order was shipped to my old address! What do I do?
- Using Coupon Codes with Shop Pay
Shipping and Returns
Quilter's Cash
Daily Deals
BLOCK Magazines
Block of the Month
- What is Block of the Month?
- BOM- What do I receive each month?
- When will my kit begin to ship?
- How can I find out if my next kit has been sent?
- What do I do if fabric is missing from my kit?
- If I enroll in separate Block of the Month programs, can they be shipped together?
Longarm Machine Quilting
Tutorial Guide
Visiting Missouri Star
Other Questions
- How do I view/edit my Favorites?
- Different Fabric Types
- Hours of Operation
- Guide to Precuts
- My precuts are not all the same size. What can I do?
- Subscription: Update Payment Method