F.A.Q. and Help Center
Find answers to your questions, a quick guide to tutorials, and announcements right here.
Shipping and Order Processing
Arrow Furniture
F.A.Q.
- Martelli Advantage Workstation
- How do I request a Donation?
- Issues with Missouri Star Precut Party DVDs
- I stopped receiving my Daily Deal email, how can I fix this?
- When is the new Daily Deal revealed each day?
- Guide to Precuts
Block Magazines
EverSewn Sewing Machines
Longarm Machine Quilting
- What type of comments should I include in the comments section of my Machine Quilting order
- I want to add prairie points to my quilt. Do I need to do that before it is quilted?
- Will you attach a label to my quilt?
- I have a block/border that I don’t want quilted. Can you leave it unquilted?
- Do you offer transparent thread?
- Can I choose two different threads?
Quilter's Cash
- Redeeming Points on Mobile
- How do I view my Quilter's Cash point balance?
- Quilter's Cash Referral Bonus: How to Find Your Unique Referral Link
- How Can I Use Quilter's Cash?
- A simple rewards program with few restrictions:
- How can I earn Quilter's Cash?
Block of the Month
- I didn’t receive all the required fabrics for this portion of the kit. What should I do?
- If I enroll in separate Block of the Month programs, can they be shipped together?
- How can I find out if my next kit has been sent?
- When will my kit begin to ship?
- How do I pay?
- If I have a problem finishing one of the portions of the kit in time, what should I do?