We’ve had an increase of orders lately, and while that’s definitely a good thing, it takes time to get all your orders fulfilled and shipped. At this time, non fabric by the yard orders are taking an average of 3-10 days to ship out from the Missouri Star Quilt Co. warehouse in Hamilton, Missouri. The time packages spend in transit can vary after that. Our amazing operations team is doing their very best to get your orders fulfilled as quickly as possible. Thank you for your patience!
Your experience matters to us. You may be feeling frustrated right now and we sincerely apologize. It is very important to us here at Missouri Star to ensure you have the best possible experience shopping with us and we know that receiving your order later than expected is disappointing. If you would like to check on the status of your order, here’s what you can do:
- Go to your Missouri Star account order history to track your package.
- Go to Fedex.com for updates to FedEx Service Alerts.
- Call us at (888) 571-1122 and we can let you know when your order shipped from our Missouri Star warehouse. You also have the ability to redirect your package to a secure FedEx location for pickup if road conditions in your area become unsafe.
We are constantly communicating with FedEx to get updates and we'll keep this page updated as soon as we learn new information. Thank you again for your patience and understanding. Now hurry up, spring, we’re looking forward to sunny skies and more quilting!
Missouri Star Quilt Co.