We make every effort to ship orders, first in first out, contingent on product availability, as fast as possible and generally in up to 2 business days. If your order is taking longer than expected please make sure you did not choose the "Bundle Shipping" option. This option holds your orders for 7 days, allowing you to add more orders to your bundle.
Please remember that only our Standard shipping can deliver to P.O. boxes, so be sure to use a street address on your account profile if you want to use Ground or 2-Day Express.
*We make every effort to ship orders as quickly as possible, first in, first out, contingent on product availability.
Once your package is packed up in our warehouse, we then hand it off to FedEx who will ship it to you according to the delivery speed you choose.
We are honored to have our military customers shop with us. As a reminder, packages sent to overseas APO or DPO addresses are required to go through a military U.S. post office before leaving the country. Only our standard shipping can deliver to overseas APO or DPO addresses. Thank you for your service!
Shipping Delays
Please note that shipping times may be affected by local or state-wide delays beyond our control. Additionally, during the holiday season, transit times may experience extended delays due to increased order volume and staffing challenges. We appreciate your understanding and patience as we work to get your order to you as quickly as possible.
Please consider ordering early and allowing more time for deliveries to arrive. You may see some unexpected things like tracking number routes not being the most direct route to your home or multi-day delays at a shipping hub due to a local labor shortage. We sincerely apologize for the delays and confusion around these issues. We, along with our shipping partners, will continue to do everything we can to get your packages to you as quickly as we can.
Comments
2 comments
You as a company are just horrible and I mean horrible at shipping . And please don’t blame it in the chine virus. This will be my last order I submit to your company . MSQ102660667 Is the order # never again
I don't understand why it is taking so long for you to mail orders. This wasn't a problem before but the last few orders from you have taken too long for you to ship.
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